1. The customer and/or business client can only invoke rights from a warranty, provided that he can prove that he bought the goods from the merchant. This evidence can be shown by the customer and/or business client by presenting the merchant with the purchase agreement or the invoice in question.
2. The customer’s and/or business client’s claims under a warranty are non-transferable to third parties.
3. The merchant guarantees the soundness and the usability of the goods supplied during six months or a maximum of 20,000 kilometers after the purchase. Therefore, the customer and/or business client has the right to offer the goods for repair or replacement, as will be decided by the merchant, during six months or a maximum of 20,000 kilometers if unsoundness is apparent, in accordance with the applicable terms and conditions. Evidence of the mileage must be provided by the customer and/or business client by presenting the merchant with the “labor slip” or invoice in question with the completed mileage at repair.
4. In case article 3 of these warranty conditions and the terms and conditions are fulfilled, the merchant must repair the goods offered or replace them with comparable goods within a reasonable term, unless the merchant is unable to, in which case he will refund the amount invoiced.
5. The goods supplied to the customer and/or business customer after repair or replacement will be eligible for the basic warranty again (or at least until the final date of the original additional warranty).
6. The customer and/or business client cannot lay claim to any warranty:
a. in case the customer and/or business client has provided false or incomplete information regarding the brand and type of the purchased goods and/or the vehicle for which the parts are intended;
b. The warranty obligation is void when the customer and/or business client has not met or will not meet his payment obligations. The customer and/or business client is not authorized to refuse payment based on the fact that his warranty obligations have not been completely fulfilled or will not be completely fulfilled.
7. Excluded from warranty are:
a. defects in materials or parts that have been ordained or provided by the customer and/or business client;
b. defects in built-in electronic components;
c. defects in fuel systems if the tank and additional components have not been rinsed or renewed. The warranty also doesn’t apply to the repair of engine defects that have arisen from the use of fuels for which the engine (according to factory regulations) is not suitable or has not been made suitable.
d. engine defects caused by the failure and/or improper use of electronic components and/or peripherals is also exempt from warranty, as are defects to goods that are not material and/or construction defects (such as defects caused by normal wear, internal and external pollution, rust and damage to paintwork, transportation, freezing, overheating and/or dropping the product);
e. in case other parts than prescribed by the manufacturer have been used during installation;
f. in case non-original parts have been used during installation;
g. in case the purchased goods have been installed in a vehicle for which they have not been originally intended;
h. in case the purchased goods have been installed in a sports vehicle or a tuned vehicle;
i. defects that arise as a result of intent, neglecting regular prescribed maintenance, improper installation/connection/changes made by third parties, poor treatment, improper or other than regular use are also exempt from warranty;
j. there will also be no claims to warranty based on defects that arise as a result of using appendages that belong to the goods, but have not been properly inspected, as well as on defects that arise as a result of having the vehicle taking part of races or speed tests.
8. Warranty to engines and/or gearboxes only applice in case the oil and/or gear belt and/or filters have been demonstrably renewed.
9. No warranty shall be provided for activities or parts concerning installation.
10. When the customer and/or business client has acted in breach of any other provision from the applicable terms and conditions, insofar as these have been prescribed subject to forfeiture of rights.
11. The customer and/or business client cannot invoke any rights to compensation of any kind, unless the merchant is obliged to compensate in accordance with the law or the applicable terms and conditions.
12. The merchant has the right to deviate from these warranty conditions, provided that he expressly informed the customer and/or business client of the deviations prior to establishing the purchase agreement and the deviant privisions have been recorded in written form.